FUTURE OF CRYPTO INSIGHTS
Terms & Conditions
1. Scope
These Terms and Conditions ("T&C") govern all contracts concluded between bitvizo and its users, as well as the entire use of the bitvizo platform - including both free services and optional paid add-on features. Conflicting or deviating terms provided by users shall not apply unless bitvizo has expressly agreed to them in writing. By registering or using the platform, the user accepts these T&C. The platform is intended for use in jurisdictions where the provision of such services is lawful. If you reside outside of Germany, please also refer to Section 14 (Users Outside of Germany) below.
2. Conclusion of Contract
A paid subscription contract is concluded as soon as the user selects a subscription package on bitvizo and successfully completes the payment process. Paid features become available only after receipt of payment. bitvizo confirms the contract by email. Note: Use of the free services is likewise subject to these T&C, even without a separate paid contract.
3. Services
bitvizo provides an online platform for real-time analysis of cryptocurrencies and market movements. The platform offers, inter alia, price-movement forecasts ("PMPCards") and various analytical tools. All information, forecasts, and analyses are supplied solely for informational purposes and do not constitute financial or investment advice. bitvizo issues no recommendations to buy, sell or hold financial instruments (including cryptocurrencies).
Key principle: All price-movement forecasts (PMPCards) are available live and free of charge to every user — there is no paywall for core content. Paid subscriptions provide additional convenience features (e.g. advanced filters, alerts, storage functions, personal evaluations, data export) to enhance the user experience, but they do not restrict access to the platform's core informational services.
No Financial Advice: bitvizo is not a licensed financial services provider. The information and forecasts on the platform serve exclusively to support users' own investment decisions and do not constitute individual financial advice. Users seeking personalized investment advice should consult a qualified financial adviser.
4. Access and Use of Service
bitvizo grants each registered user a simple, non-transferable right to access and use the platform and its content for personal, non-commercial purposes only. Users may not share their account or login credentials with any other person or allow others to access the service through their account. You are responsible for maintaining the confidentiality and security of your account password, and you must promptly notify bitvizo if you suspect any unauthorized use of your account. You are liable for all activities conducted through your account.
All copyrights and other intellectual property rights in the platform, its content, and underlying technology remain with bitvizo. Any commercial use, reproduction, redistribution, or publication of content from bitvizo is prohibited without prior written consent from bitvizo. This right of use is granted to you only; you may not assign or transfer your account or any rights/obligations under these T&C to any third party without bitvizo's prior written approval.
User Eligibility: The services of bitvizo are intended for persons who are at least 18 years old (or the age of majority in their jurisdiction). By creating an account or using the platform, you represent that you meet this age requirement. If you are under 18, you are not permitted to use bitvizo.
5. Prices and Payment Terms
Use of the paid convenience features requires an active subscription. Subscription prices depend on the chosen plan and are published on the bitvizo website. Unless otherwise stated, all prices include applicable VAT. Payment is made via the payment methods offered on the platform. The user authorises bitvizo to charge the chosen payment method for recurring subscription fees as they become due.
bitvizo reserves the right to change subscription prices; subscribers will be notified of any price changes at least 30 days before they take effect. If prices are increased, such changes will apply from the next billing period after the notice period. (Subscribers who do not agree with a price change are free to cancel their subscription per Section 9.) Important: Paid subscriptions cover only optional convenience functions; access to the core information and forecast services (which are provided free to all users) remains unaffected and free of charge.
6. No Warranties
The bitvizo platform, including all services, information, and content provided, is made available on an "as is" and "as available" basis without any warranties of any kind. To the fullest extent permitted by law, bitvizo gives no guarantee or warranty that the service will meet your requirements or expectations, or that the platform will be uninterrupted, timely, secure, or error-free. In particular, bitvizo makes no warranty as to the accuracy, completeness, correctness, reliability, or timeliness of the data, analyses, forecasts, or other content provided on the platform. bitvizo also does not warrant that the platform or content will be free of viruses, malware, or other harmful components.
Users acknowledge that all information and features on the platform are provided without any implied warranty of merchantability, fitness for a particular purpose, or non-infringement. Any reliance you place on the information from bitvizo is strictly at your own risk.
7. Limitation of Liability
To the extent permitted by law, bitvizo shall not be liable for any losses or damages arising directly or indirectly from the use of (or inability to use) the platform or its content. This limitation of liability applies to all types of damages or loss, including but not limited to financial losses, lost profits, lost data, business interruption, or any consequential, incidental, indirect, special, or punitive damages that result from your access to or use of the services. bitvizo is not responsible for any technical issues, system failures, or outages of the platform, or for any incompatibility between the platform and the user's hardware or software.
In particular, bitvizo accepts no liability for trading losses or investment decisions made by users. Even if a user bases a trading or investment decision on information, analysis, or forecasts provided by bitvizo, bitvizo will not be liable for any financial losses or damages resulting from those decisions. Every investment or trading decision is made at the user's own risk.
Exceptions: Nothing in these T&C shall operate so as to limit or exclude any liability which cannot be legally limited or excluded under applicable law. In particular, bitvizo does not limit or exclude liability for (a) death or personal injury caused by its negligence, (b) willful misconduct or gross negligence, or (c) any other form of liability that cannot be excluded by law. In cases of a slightly negligent breach of essential contractual obligations (cardinal duties), bitvizo's liability shall be limited to the typical and foreseeable damages. The provisions of the German Product Liability Act (Produkthaftungsgesetz) remain unaffected, to the extent applicable.
8. No Investment Advice
All information, data, analyses, and forecasts provided through bitvizo are intended exclusively for informational purposes and do not constitute financial advice, investment advice, or any form of recommendation to buy, sell, or hold any securities, cryptocurrencies, or other financial instruments. bitvizo is not acting as a financial adviser or investment advisor, and none of the content on the platform should be interpreted as personalized investment advice or an investment recommendation. In particular, no information provided by bitvizo is intended to form the basis of any investment decision, nor does any content qualify as an "investment recommendation" as defined under the EU Market Abuse Regulation (MAR) or other applicable financial regulations.
You are solely responsible for evaluating the information provided and for all decisions you make regarding the purchase or sale of cryptocurrencies or other assets. Use of bitvizo's services and content is at your own risk. Before making any investment or trading decisions, you should carefully consider your financial situation, objectives, and risk tolerance, and you may wish to consult an independent financial advisor. Past performance of assets or models, as well as any forward-looking statements or forecasts presented on bitvizo, are not indicative of future results or guaranteed outcomes.
9. Termination
Termination by the User: The user may cancel an active subscription at any time with effect from the end of the current billing period. Cancellation can be carried out via the account settings on the website or by sending an email to support@bitvizo.com. After cancellation, the user will continue to have access to paid features until the end of the period that has already been paid for. Partial refunds for unused time in a billing cycle are not provided unless required by law.
(Termination or suspension of service by bitvizo in case of violations is addressed in Section 18.)
10. Amendments to the T&C
bitvizo may amend or update these T&C with future effect. Any changes will be communicated to users in text form (e.g. by email or via the platform) at least 30 days before the intended effective date. If a user does not object to the changes within 30 days after receiving notice, the amended terms will be deemed accepted. In the change notice, bitvizo will specifically inform the user about the 30-day objection period and the consequences of silence (i.e. that not objecting is deemed as consent to the new terms). If a user timely objects to the amended terms, bitvizo may terminate that user's subscription at the end of the current billing period, after which the user may continue to use any free services under the last accepted version of the T&C.
11. Governing Law and Jurisdiction
These T&C and any disputes arising out of or in connection with them shall be governed by the laws of the Federal Republic of Germany, excluding the conflict-of-law provisions and excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers who have their habitual residence in a member state of the European Union, any mandatory consumer protection provisions of that country remain applicable and are not waived by this choice of law.
If the user is a merchant, a legal entity under public law, or a public-law special fund, the exclusive place of jurisdiction for all disputes arising from or in connection with these T&C shall be the courts at bitvizo's registered office. In all other cases, the statutory jurisdiction rules shall apply unless otherwise agreed.
12. Severability
Should any provision of these T&C be or become invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. The invalid or unenforceable provision will be deemed replaced by a valid and enforceable provision that comes closest to the economic intent of the original provision. The same applies in the case of any contractual gaps or omissions: any such gap shall be filled with a provision that reflects what the parties would have agreed upon, in line with the spirit and purpose of these T&C, had they considered the matter from the outset.
13. Trading in Cryptocurrencies
13.1. Sources of Information and Analysis
bitvizo offers information and analyses on cryptocurrency markets based on historical data, a variety of market indicators, and AI-powered forecasting models. While bitvizo employs advanced technologies and strives for accuracy, no analysis or forecast can be guaranteed. bitvizo cannot and does not guarantee that the provided analyses, indicators, or forecasts will always be correct, complete, up-to-date, or yield profitable results.
13.2. Risk Assumption by the User
Trading or investing in cryptocurrencies carries significant risks, including the possible total loss of invested capital. Markets for digital assets can be extremely volatile and unpredictable. By using bitvizo, users acknowledge and accept that they bear full responsibility for any investment or trading decisions they make. Users should only invest funds that they can afford to lose. bitvizo accepts no liability for any losses arising from the use of information provided on the platform or from trading decisions made by the user based on such information.
13.3. No Financial or Investment Advice
The information, analyses, and forecasts made available on bitvizo do not constitute financial advice or recommendations to buy, sell, or hold any asset. Any statements regarding potential future performance are speculative and are provided for informational purposes only. Users are strongly advised to perform their own research and due diligence. Where appropriate, users should seek independent professional financial advice before making investment decisions. bitvizo accepts no responsibility for decisions or actions taken by users in reliance on the data or content provided.
13.4. Volatility of Cryptocurrencies
Users should be aware that cryptocurrencies are subject to high price volatility. Prices may fluctuate dramatically over short periods of time, leading to significant gains or losses. Market conditions can change rapidly due to a variety of factors (e.g. market sentiment, regulatory events, technological developments). By using the platform, you acknowledge that you understand these risks. You should never invest more than you can afford to lose, and you should be prepared for the possibility of losing a substantial portion or all of your invested capital.
14. Users Outside of Germany
The bitvizo platform is primarily designed for users in Germany and the European Union. While we welcome users from other jurisdictions, it is your responsibility to ensure that your use of bitvizo complies with all applicable laws and regulations in your country of residence. Some features or services may not be available in certain jurisdictions due to legal restrictions.
By accessing or using bitvizo from outside Germany, you acknowledge that you are doing so on your own initiative and are responsible for compliance with local laws. If you are uncertain about the legality of using bitvizo in your jurisdiction, we recommend consulting with a legal professional in your country before proceeding.
15. Data Protection and Privacy
bitvizo takes the protection of your personal data very seriously. Our data collection and processing practices are governed by our Privacy Policy, which is incorporated into these T&C by reference. By using bitvizo, you consent to the collection, processing, and storage of your personal data as described in our Privacy Policy.
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
16. Intellectual Property Rights
All content, features, and functionality of the bitvizo platform, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are the exclusive property of bitvizo or its content suppliers and are protected by German and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our platform without the prior written consent of bitvizo, except as follows:
• Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
• You may store files that are automatically cached by your Web browser for display enhancement purposes.
• You may print or download one copy of a reasonable number of pages of the platform for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
17. Prohibited Uses
You may use the platform only for lawful purposes and in accordance with these T&C. You agree not to use the platform:
• In any way that violates any applicable federal, state, local, or international law or regulation.
• To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
• To impersonate or attempt to impersonate bitvizo, a bitvizo employee, another user, or any other person or entity.
• To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the platform, or which, as determined by bitvizo, may harm bitvizo or users of the platform or expose them to liability.
18. Enforcement and Termination
bitvizo reserves the right to terminate or suspend your access to all or part of the platform for any or no reason, including without limitation, any violation of these T&C. Upon termination, your right to use the platform will immediately cease.
If bitvizo determines, in its sole discretion, that you have violated or are likely to violate these T&C, bitvizo may take any action it deems necessary to cure or prevent the violation, including without limitation, the immediate suspension or termination of your access to the platform. Such action may be taken without prior notice to you.
19. Changes to the Platform
bitvizo reserves the right to withdraw or amend the platform, and any service or material we provide on the platform, in our sole discretion without notice. We will not be liable if, for any reason, all or any part of the platform is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the platform, or the entire platform, to users, including registered users.
20. Contact Information
For any questions about these T&C or the platform, please contact us at:
bitvizo UG (haftungsbeschränkt)
Steiermärker Straße 3-5
70469 Stuttgart, Germany
Email: support@bitvizo.com
